Shipping and Delivery Policy

Shipping & Delivery Policy

St’Rand Apparel

At St’Rand Apparel, we strive to deliver your orders quickly and reliably. Please review our shipping and delivery policy below.

Delivery Areas

• Free Delivery – Helderberg Area
  We offer free 1-day delivery on all orders within the Helderberg area.

• Delivery Outside Helderberg
  Orders delivered outside the Helderberg area will incur a shipping fee, which will be calculated and included at checkout.

Processing Time

• Orders are processed within 1 business day after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

• Helderberg Area:
  Delivery will take 1 business day after dispatch.

• Outside Helderberg Area:
  Delivery will take approximately 3–4 business days after dispatch, depending on the destination and courier service.

Please note that delivery timeframes are estimates and may be affected by circumstances beyond our control.

Shipping Fees

• Shipping fees for deliveries outside the Helderberg area will be clearly displayed at checkout before payment is completed.

• All shipping costs are the responsibility of the customer.

Order Tracking

• Once your order has been dispatched, tracking information may be provided where applicable.

Incorrect Address Information

• Customers are responsible for providing accurate and complete delivery details.

• St’Rand Apparel will not be held responsible for delays or failed deliveries due to incorrect information.

Lost or Delayed Orders

• While we aim for timely deliveries, St’Rand Apparel is not responsible for delays caused by third-party courier services.

• In the event of a significant delay or lost order, please contact us and we will assist where possible.

Contact Us

For any shipping or delivery inquiries, please contact us at: strandclothing7140@gmail.com